1Introduction & Overview
Fun247 is a trusted online betting and Live Casino platform in Bangladesh. We treat every user's personal information with the utmost care and consider privacy protection a core responsibility. This Privacy Policy document provides a full account of how we manage your information when you use the fun247 website (fun247.ws) and mobile application.
Our privacy policy is built in accordance with international data protection standards. If you have any questions or concerns, reach out to our support team – we are always here for you.
This Privacy Policy applies to all of fun247's products and services, including Sports Betting, Live Casino, slots games, mobile applications, and customer support channels. By using our platform, you acknowledge that you have read and understood the terms of this policy.
2What Information We Collect
Under fun247's Privacy Policy, we collect only the information needed to provide you with the best possible service. No unnecessary or excessive data is ever collected.
Personally Identifiable Information
- Full Name (as per National ID)
- Date of Birth (for age verification)
- Mobile number (linked to bKash/Nagad/Rocket)
- Email Address
- Current Address
Financial Information
- Mobile banking number (bKash, Nagad, Rocket)
- Transaction History & Amounts
- Deposit & Withdrawal Records
Technical Information
- IP Address & Device Type
- Browser & Operating System Information
- Login Time & Location on the Platform
- Cookies & Session Data
Gaming & Betting Data
- Betting History & Preferred Games
- Win/Loss Records
- Account Activity Log
3How Your Information Is Used
Fun247 uses your information for specific, defined purposes. As part of our Privacy Policy, we are transparent about the reason behind each use.
| Purpose | Description | Required? |
|---|---|---|
| Identity Verification | For Account Creation & KYC Process | Yes |
| Payment Processing | To confirm deposits and withdrawals | Yes |
| Security Monitoring | To prevent fraud and unauthorized access | Yes |
| Customer Service | To resolve issues and provide support | Yes |
| Service Improvement | To improve your platform experience | No (Optional) |
| Promotions & Offers | To send notifications about bonuses and offers | No (Optional) |
| Legal Compliance | To comply with regulatory and legal obligations | Yes |
If you do not wish to receive promotional messages from fun247, you can opt out at any time by contacting our support team.
5Data Protection Methods
Fun247 employs the highest technical and organizational measures to protect your data. Our security practices are built to the best standards in the industry.
- 256-bit SSL Encryption: All data transfers are secured with bank-level encryption.
- Secure Server Infrastructure: Our data centers operate under the highest standards of physical and digital security.
- Limited Access Policy: Only authorized staff have access to data, and only to the extent required for their role.
- Regular Security Audits: Systems are regularly audited by third-party security experts.
- Suspicious Activity Alerts: Users are immediately alerted whenever unusual login activity or transactions are detected.
- Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
6Cookies Policy
Fun247's website and app use cookies to enhance your browsing experience and ensure uninterrupted platform services. Cookies are small data files stored on your device.
| Cookie Types | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Until end of session | |
| Functional Cookies | Remembering language preferences and settings | 1 year | |
| Analytics Cookies | Used to Improve Service Quality | 6 Months | |
| Performance Cookies | Measuring Page Load Speed | 3 months |
You can disable optional cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
7Your Rights
Under fun247's Privacy Policy, every user has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.
You can submit a request to view what data we hold about you.
You may request the correction of any inaccurate or outdated information.
You may request that your data be deleted under certain circumstances.
You may request that we stop using your data for specific purposes.
You may request a copy of your data in a portable, easy-to-use format.
You may object to the use of your data in certain cases.
8How Long We Retain Your Data
Fun247 retains your data only for as long as necessary. As part of our Privacy Policy, we follow the retention guidelines outlined below.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | Until account closure + 5 years | Legal Compliance & Dispute Resolution |
| Financial Transaction Records | 7 Years | Financial Regulatory Obligations |
| Gaming Log | 3 years | Responsible Gaming Monitoring |
| Communication Records | 2 years | Customer Support History |
| Technical Logs | 1 year | Security Analysis |
| Marketing Preferences | Until consent is withdrawn | User Preferences |
Once the retention period expires, data is securely deleted or anonymised. Upon submitting an account closure request, all data except what is legally required will be deleted within the defined retention period.
9Minor Protection
Fun247 strictly prohibits providing services to anyone under the age of 18. Our Privacy Policy and registration process are specifically designed to enforce this restriction.
- Date of birth verification is mandatory at the time of registration.
- Age verification documents are collected as part of the KYC process.
- Suspicious accounts are suspended immediately.
- Any data from minors collected inadvertently will be deleted immediately.
10Changes to the Privacy Policy
Fun247 reserves the right to update this Privacy Policy at any time. However, we will give users adequate notice before any significant changes take effect.
- Notice will be given at least 30 days before any changes take effect.
- Notifications will be sent to your registered email address and mobile number.
- A notice will be clearly displayed on the platform's homepage.
- If you do not agree with the changes, you will have the option to close your account.
Continued use of the platform after any changes constitutes acceptance of the updated policy. We therefore recommend reviewing this page regularly.
11Contact Us
For any questions, complaints, or requests regarding fun247's Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you.
Email Support
support@fun247.ws
Responses are typically provided within 24 hours.
Live Chat Support
Use the chat button at the bottom right of the platform. Available 24/7, 7 days a week.
Fun247 doesn't just write policies – we live by them every day. Discover why millions of Bangladeshi users trust us.
Bank-Grade Encryption
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption – the same standard banks use to safeguard your money.
No Sale of Data to Third Parties
Fun247 never sells your personal information to advertisers or any third party – that is our firm commitment.
Two-Factor Identity Verification
Enable 2FA to prevent unauthorised access to your account. It is the strongest layer of protection for your privacy.
Limited Access Policy
Even fun247's internal staff can only access data relevant to their specific role. No single individual has visibility into the complete dataset.
Transparent Privacy Policy
Our Privacy Policy is written in plain, simple language. No hidden clauses, no complex legal jargon – just straightforward information.
Regular Security Audits
Independent security experts regularly audit fun247's systems. Any vulnerabilities identified are addressed immediately.
Play Safe, Stay with fun247
Join fun247 today with the confidence that your privacy is fully protected. Welcome to Bangladesh's most trusted betting platform.